How to Get a Crosswalk Installed in Atlanta: A Practical Guide

Getting a crosswalk installed in Atlanta might seem like a daunting bureaucratic process, but it’s actually something that regular citizens can influence. This guide will walk you through the practical steps to advocate for a new crosswalk in your neighborhood.

Understanding the Basics

Crosswalks in Atlanta are managed by the Department of Transportation (ATLDOT), which evaluates requests based on several key factors. The department considers the volume of both pedestrian and vehicle traffic at the proposed location. They also look at the site’s proximity to community facilities like schools and parks, any history of pedestrian incidents in the area, and the distance to existing crosswalks. Understanding these criteria can help you build a stronger case for your request.

Step 1: Document the Need

Before contacting officials, you’ll need to gather evidence to support your request. Start by taking photos of the intersection and spending time observing pedestrian activity during peak hours. Make note of any nearby schools, parks, or community facilities that generate foot traffic. If you witness any near-misses or safety incidents, document these thoroughly. Video evidence of pedestrians struggling to cross can be particularly compelling.

Step 2: Submit an ATL311 Request

Your first official step is submitting a request through ATL311. Here’s how:

1. Visit ATL311 online portal
2. Create an account if you don’t have one
3. Select “Transportation Request” > “Crosswalk Request”
4. Provide the exact location and your documentation
5. Keep your reference number for follow-up

Step 3: Contact Your City Council Member

Your district’s council member can be a powerful advocate for your cause. Find your representative using the City Council District Lookup Tool. When reaching out, include your ATL311 reference number, all documentation you’ve gathered, a clear explanation of why the crosswalk is needed, and any community support you’ve already secured. A well-crafted email that tells the story of why this crosswalk matters to the community can be very effective.

Step 4: Build Community Support

Local support can significantly influence the process. Start by presenting the issue at your Neighborhood Planning Unit (NPU) meeting. You can find your NPU through Atlanta’s NPU System page. Get your item on the meeting agenda and request a formal letter of support. Reach out to your neighborhood association and consider starting a petition on Change.org. A simple one-page document explaining the need can help gather signatures from neighbors who support the initiative.

Step 5: Follow Up and Monitor

Persistence is crucial throughout this process. Make it a habit to check your ATL311 request status weekly and follow up with your council member’s office monthly. Continue documenting any additional incidents or near-misses, and stay engaged with ATLDOT through public meetings. Regular, professional follow-up shows that this remains a priority for the community.

Step 6: Consider Alternative Solutions

While waiting for approval, you might want to explore temporary safety measures. The city may be able to install temporary signage, increase speed limit enforcement, add pedestrian crossing signs, or install speed feedback signs. These intermediate solutions can help improve safety while the permanent crosswalk request moves through the process.

Timeline and Expectations

The timeline for getting a crosswalk installed typically ranges from 6 to 18 months. This variation depends on several factors: current budget availability, technical feasibility of the installation, level of community support, and how your request ranks among competing priorities across the city. Understanding this timeline can help you set realistic expectations and plan your advocacy efforts accordingly.

Additional Resources

The ATLDOT Vision Zero Program and Atlanta’s Complete Streets Policy provide useful context for understanding the city’s approach to pedestrian safety. Organizations like PEDS Atlanta and the Atlanta Bicycle Coalition can offer additional support and guidance for your advocacy efforts. You can find more information about these initiatives at:

• ATLDOT Vision Zero Program
• Atlanta’s Complete Streets Policy
• PEDS Atlanta
• Atlanta Bicycle Coalition

Contact Information

Keep these essential contacts handy:

• ATL311: 311 (inside city limits) or 404-546-0311
• ATLDOT: 404-330-6501
• City Council Office: 404-330-6030

Remember, persistence and community support are key to success. While the process may take time, documented safety concerns and organized community advocacy can help prioritize your request.